Payment & Cancellation

DIRECT BOOKING PAYMENT & CANCELLATION POLICY

A $1 AUD pre-authorisation is held at the time of booking to confirm the nominated payment method and then released within 24 hours.

Full payment is collected from the nominated payment method the day that the free cancellation period ends.

Stays less than 14 nights are fully refundable up until 5 days prior to check-in (3 PM).

Stays 14 nights or more are fully refundable up until 14 days prior to check-in (3 PM).

Cancellations following the above stated deadlines incur a 50% cancellation fee, excluding no-shows & cancellations during the reservation which incur a 100% fee (full accommodation cost).